When our water mitigation company in Santee received the call, we kicked into gear to solve the issue. We sent out Vinny and Matt, two of our expert team members, to assess the extent of the damage and what needs to be repaired. When we entered the condo, we could immediately see the urgency of the situation.

The first thing that we did was turn off the water so the leak would not cause any more damage to the home. This required Ann to change her schedule up a bit as we needed to keep the water off until the entire repair was over. It is important to remember that plumbing issues often mean your home will be without running water. That can be a challenge for larger families that have busy schedules. While we always do our best to lessen this time as much as possible, we like to prepare our clients in case something else comes up.

We started working on the water damage in Santee by cleaning up the area using a HEPA vacuum to reduce any dust from getting into the rest of the condo. From there, we began removing any damaged drywall still on the ceiling and any structural wood exposed to too much water. If you leave drywall water damage unchecked, you can end up with a bad case of dangerous mold, and that is the last thing anyone wants to deal with at home.

Our repair required some minor plumbing to seal up the leak and ensure the rest of the area was working correctly. Then Vinny and Matt turned their attention to putting in a few 2X4s and drywalling the ceiling back up. By the end of the 3-day repair, we had a wonderful fixed ceiling with the water back on and running for Ann to enjoy.

Ann connected our team with a fantastic insurance adjuster named Robert from USAA. We gave him a complete report using our years of experience, and her home insurance covered most of the costs to get the bathroom back to a usable state. It was a pleasant experience working with Robert because he understood how common water damage is in most homes. All in all, it was a pretty painless process and what you would want to happen, given the extent of the damage.

It is never fun to see homeowners dealing with water damage in Santee, and we were pretty happy the situation only took a few days to repair. When water gets into those areas behind walls and drywall, things can be a lot worse.